How Do You Use, Charge and Reset BONDS by IQOS?

Quick answer: First, charge your BONDS by IQOS all the way. It needs about 120 minutes. Put a BLENDS ROUNDHEAT stick in up to the line, filter out, then press and hold the button. It vibrates once when heating starts and again after about 30 seconds, when it’s ready. Need a reset? Hold the button for 10 seconds, then let go.

Got a BONDS and not sure where to start? It’s a simple device. But the official help is spread over a few pages, and some guides online are for other markets. So we put the UAE steps in one place.

Everything here comes from the IQOS UAE first-steps page, its BONDS troubleshooting page and the leaflet in the UAE box. All three describe BONDS 2 by IQOS. If you have the first model, your own leaflet comes first.

How do you start using BONDS by IQOS?

Charge, stick in, press. Honestly, that’s most of it. Here’s the full order the first time round.

1. Give it a full charge before the first use. That’s about 120 minutes.
2. Turn it on. Hold the button for 4 seconds. The lights ramp up and then show the battery.
3. Slide the cover open.
4. Push a ROUNDHEAT stick in up to the line on the filter. The filter points out.
5. Press and hold the button. It vibrates and the lights pulse. Heating has started.
6. Wait for the second vibration. It takes about 30 seconds. Now you can start.
7. Leave the stick alone while you use it. No twisting.
8. Done? Pull the stick out. Close the cover.

Each session runs for up to 5 minutes. The lights show you how much time is left. When there are about 30 seconds to go, it vibrates once and one light pulses white. The session ends when the lights go off.

You can do 3 sessions back to back. Then it rests for about 4 minutes. The lights pulse up and down in that time. Nothing is wrong. Just wait.

To switch off, hold the button 4 seconds again. Not using it? Turn it off. The UAE leaflet asks for that.

How do you charge it?

Use the wall. A compatible AC adaptor and cable, please. A full charge takes about 120 minutes. You get up to 28 uses from full. That’s the IQOS UAE figure.

One white light blinks as it charges. The others stay lit. When it’s full, they all stay on for 3 seconds. Then they fade. Plugging it in also turns it on.

A few things slow it down. Skip the laptop. Skip the power bank too. If the adaptor isn’t a compatible one, the lights blink slowly and the charge can take longer than 2 hours.

Dust in the port can cause trouble too. Blow gently into the USB port to clear it. And keep it out of the heat. Over 40°C or under 0°C? It won’t charge till that changes.

Do you already have an adaptor? IQOS UAE says the adaptor and the sticks are sold separately. Want to see the battery? Tap the button once.

How do you reset BONDS by IQOS?

Press the button. Keep it down for 10 seconds. Let go. That’s the reset on the IQOS UAE troubleshooting page.

The leaflet in the box puts it a little differently. It says hold on until you feel 3 buzzes. Both end the same way. All the lights go off, come back on, blink slowly twice and then show the battery.

When should you do it? Mostly when you see a blinking red light. Red can mean an error. A reset may clear it. It can also mean slow charging. If the red light keeps coming back after a reset, the leaflet says to contact IQOS Customer Care.

Other lights don’t need a reset. Our post on what the BONDS lights mean goes through each one.

Why won’t BONDS heat the stick?

Most of the time it’s something small. Work down this list before anything else.

• Yellow or orange light blinks 3 times: the battery is low. Charge it.
• All lights blink white twice: it’s too hot or too cold. Let it get back to 0–40°C.
• Lights pulse up and down: that’s the rest after 3 sessions. Wait about 4 minutes.
• No lights at all: it’s off or flat. Charge it, then hold the button for 4 seconds.
• Red blinking: reset it, as shown above.

Then look at the stick. Is it a ROUNDHEAT stick? Is it pushed in to the line, filter out? Taste off? Try a fresh stick from a sealed pack.

Left it in the car in summer? Bring it in. Let it cool. Then try again.

Which sticks work in BONDS?

Only BLENDS ROUNDHEAT sticks. That’s what IQOS UAE says about BONDS 2.

TEREA won’t work, and neither will HEETS. TEREA is made for IQOS ILUMA. Our TEREA and BONDS compatibility post explains why. If you use ILUMA too, see how to use TEREA sticks.

We sell BLENDS A for IQOS BONDS. We don’t list the BONDS device itself. A few of the packs in the range now:

• BLENDS A Blossom Edition
• BLENDS A Passion Fruit Mix
• BLENDS A Summer Edition
• BLENDS A Tropical Edition

The full list is on our BLENDS for IQOS BONDS page. Stock changes, so check there before you order.

Common questions

Can I use TEREA in BONDS by IQOS?

No. BONDS takes BLENDS ROUNDHEAT sticks only. TEREA goes in IQOS ILUMA instead.

How long does BONDS take to charge?

About 120 minutes from empty with a compatible wall adaptor. A different adaptor can stretch that past 2 hours. A full charge gives up to 28 uses, says IQOS UAE.

Why won’t my BONDS heat the stick?

Check the lights first. Yellow? Low battery. White twice? Too hot or cold. Pulsing? It’s resting. Red blinking calls for a reset. Also make sure it’s a ROUNDHEAT stick, pushed in to the line.

How does ordering BLENDS work?

You can order online every day from 9:00 to 22:30, and until 20:30 on Wednesdays. In Dubai it usually arrives within the hour. Sharjah and Ajman take 1 to 2 hours. Other emirates usually take about 12 hours. You pay cash on delivery.

We’re an independent shop with no link to IQOS or Philip Morris International. We sell TEREA, IQOS ILUMA i devices and BLENDS A. We don’t sell HEETS.

For adults who already use tobacco or nicotine products. Nicotine is addictive, and no tobacco stick is risk-free. Keep tobacco sticks and heated tobacco devices away from children and pets. TEREA Dubai is an independent retailer with no affiliation to IQOS or Philip Morris International. Checked on 13 November 2026.